You inherited years of customization.
Scripts, workflows, fields, searches, integrations, and workarounds exist, but ownership and purpose are unclear.
THE NETSUITE DIAGNOSTIC
Get to the bottom of your NetSuite.
Your account. Your evidence. A clear place to start.
Turbobase documents the environment you actually run, brings business expectations into the review, and identifies the issues and opportunities worth addressing first.
01 / WHEN TO USE IT
Same problem.
Still no clear answer?
The diagnostic is designed for existing NetSuite environments where understanding has fallen behind responsibility.
The symptom keeps returning.
Teams are hunting through tickets and saved searches without a shared view of the affected logic.
You need to know what will break.
SuiteScript exposure, obsolete logic, dependencies, and native replacement opportunities need a structured review.
The work is trapped in a queue.
The administrator knows what the business needs, but every meaningful change depends on outside discovery and development.
02 / SAMPLE OUTPUT
Know what needs attention. And why.
The current product direction is an in-app diagnostic experience. The final sections, export format, and access period are confirmed in the engagement terms.
Representative report structureSCRIPT MODERNIZATIONVersion exposure identified ENVIRONMENT DEPTHCustom logic cataloged OPERATING FITUnused capabilities surfaced ACCESS AND COSTLicence activity reviewed
Where the environment needs attention.
Review candidates
Ownership and dependencies
Adoption opportunities
Utilization signals
This is a representative content structure, not a sample customer result or a promise of final scope.
03 / WHAT IS REVIEWED
Does the setup match the business?
A useful diagnosis needs more than a customization list. It needs the rules and expectations that explain why the environment exists.
What exists.
- Scripts, workflows, fields, records, forms, and searches
- Active modules and enabled features
- Integrations and dependency paths
- Usage, ownership, and source-health signals
What people believe.
- Process and approval expectations
- Operational rules and exceptions
- Known failures and workarounds
- Ownership and unresolved questions
What should move first.
- High-risk or high-impact findings
- SuiteScript modernization candidates
- Retirement and native replacement opportunities
- Proposals for remediation or new operational tools
04 / ENGAGEMENT FLOW
From connection to findings.
The diagnostic is sales-assisted. Complex accounts and customer approval processes can affect connection timing, so the engagement begins by confirming scope and responsibilities.
Working session
Confirm the business problem, account context, decision makers, and the evidence needed from the diagnostic.
Scope and approval
Agree the engagement, customer responsibilities, access requirements, security review, and connection plan.
Read-only connection
Connect the approved NetSuite source and begin documenting the environment without enabling upstream write-back.
Diagnostic work
Catalog the environment, add business context, examine priority signals, and shape the findings.
Findings review
Review what is happening, why it matters, what should move first, and which work requires further validation.
Optional platform path
Continue into ongoing documentation, diagnosis, application building, automation, integration, and controlled delivery.
Read-only from the start.
The diagnostic does not require Turbobase to begin changing NetSuite. Any later write-back is enabled separately for the source and remains subject to permissions, confirmation, hooks, guardrails, testing, and release controls.
05 / PRACTICAL QUESTIONS
What to know before we start.
Pricing, access duration, export behavior, and AI usage should be stated in the engagement terms, not inferred from an outdated web page.
Does Turbobase change NetSuite during the diagnostic?
The initial source posture is read-only. Write-back is a separate, controlled platform capability.
Do we receive a report?
The planned experience is a structured in-product report with export capability. The exact deliverable and format are confirmed before the engagement begins.
How long do we retain access?
The access period and any AI usage arrangement are confirmed in the current offer. They are not presented here until commercial terms are finalized.
Can the diagnostic lead to implementation?
Yes. Findings can become reviewable proposals and solutions delivered through Turbobase, your partner, or an agreed combination.
YOUR ACCOUNT IS THE STARTING POINT.